Shipping policy

Shipping Information

Due to high demand and order volume, orders may take up to 10-14 days to be delivered. However, most orders are delivered within 7-10 days. The table below provides estimated shipping times for various locations:

Please note that all orders will be dispatched from our warehouse within 1-3 business days. During peak periods, please allow up to 6 business days for dispatch.

All shipping times exclude clearance/customs delays.

We appreciate your patience and understanding as we work to fulfill your order as quickly as possible. If you have any questions or concerns regarding your order, please don't hesitate to contact our customer support team at support@sustow.com.

Thank you for choosing Sustow - Your trusted source for eco-friendly products.